On June 9, the unthinkable happened as we watched our neighbor's home being destroyed by fire, and prayed that ours would not be next. The extreme heat damaged the entire side of our house, including cracking glass and melting the vinyl off 9 windows installed by Window World. Our first call was, of course, to the insurance company. Our second call was to Window World.

Within a very short amount of time (the firefighters were still on scene), someone was on site to assess the damage and stated the process to replace our windows. We were extremely pleased with everything, especially how quickly and efficiently everyone at Window World worked to ensure that our windows were the very first project completed! We want everyone at Window World to know that we really appreciate everything that was accomplished for us. Thank you!

Robert & Sherry B.
Harrisburg, PA

I purchased 7 windows and 2 patio doors from Window World in February 2008 and installed in March of 2008 for my Condo. I am very happy with the purchase. The old windows were what the builder put in. The old windows were so bad that air would come through the framing and I would also have frost on the inside of both patio slider doors in the winter months. The opening for the windows was not even originally cut out right. The new windows were put in very well and straight and are much of an improvement over the old. Arthur was even pleased with how the windows and patio doors looked.

But now with the new windows and patio slider doors, the outside elements stay out, as well as the outside noise. My electric bill has been reduced by more than $80.00 since having them installed. I am pleased with the work that was done from the sales rep, Arthur Simons, to James, who came to measure, and the installers. When the rain and wind storm came through, water was coming in from the framing of the entry door. I was again put in touch with Arthur Simons. He came out with all the information on Entry Doors and the Knobs and Dead Bolt locks. I made my selection and am now waiting for the opening to be measured and the door ordered to be installed. When I talk to people in regards to Windows and Doors, I tell them Window World is the place to go. The price is right and the quality is very good.

These purchases will add great value to my home. Keep up the good work. I will for sure call again in the future.

Susan P.
Washington, DC

We want to say Thank You so much for the windows and for the work it took to install them. They are absolutely beautiful. We are still just as in shock that you have done this for our church. I know you must have thought we were crazy when Pastor came back into your office to be sure we had understood your offer correctly. I'm sure our chins must have hit the floor that afternoon. We just couldn't believe that we had heard you right.

The reason we had gotten quotes was to see how far off we were from having enough money to pursue the project. Pastor really wanted to push to bring in the funds this year and complete this project as soon as we could. We were really expecting that to be an end of the year or next spring project at the very soonest. Please know that we appreciated what you did for our church very much. Our congregation absolutely loves the windows. It makes such a difference having sunlight coming into the sanctuary as well as being able to see outside. We, as well as the other people in the church, are praying that God will bless your families and your business tremendously! We will certainly recommend you to anybody we know looking into getting windows.

Victory Baptist Church
Peoria, IL

I had to write to thank you for the amazing service I had from you and your Window World Company. The excellence in service started right away with your first sales call. You came with books, pictures, and ideas and really helped me decide the best possible outcome for my new kitchen window configuration. Your confidence and expertise was not evident in the other two sales reps I had come in to give me estimates. You were supportive of my plan to not do all the windows right away and didn't push. Thank you and yes I will be getting the rest of them done soon. The call I received from your office further indicated that excellence in service in your organization is something everyone on every level strives for. The woman who called said she had my windows and she knew it was last minute but do I want them installed tomorrow. I said, "Yippee!!" and she was thrilled. She thanked me for letting them install at the last minute and said "normally we don't do this." She was wonderful. The crew arrived on time and on mission. The team lead by Mike was moving fast, working well together and totally impressive. They treated each other with respect and if anyone even walked slowly I did not see it! Some of the other companies said it would take three days to install. Your team took 2 hours. This in no way should be interpreted as taking shortcuts. I watched them work and for the life of me I have no idea how it could ever take three days. They picked up all the debris in the yard, damaged no shrubs and Gary, you coming by to check on things made me feel like my small sale was very important to you.

As I was filling out my paper work, after Mike had taken the time to show me every new feature about my windows, someone came running in asking me for a towel. We grabbed a towel and headed outside to find a young man on the ground unconscious, bleeding from his head. Our victim, Cliff, had ridden his bike into the Window World trailer head on with no helmet. Roger, one of the Window World installers, was holding Cliff's head wound together with his hand to stop the bleeding. He was on the phone with 911 and emergency help was on the way probably about 10 seconds after the accident. He directed the rest of us in getting ice to make the hot asphalt more bearable for Cliff, standing in the way of the sun to make him more comfortable and talking to him to keep him alert. Roger is a volunteer EMT and our victim could not have been in better hands. It is my belief that God put him right where he needed to be. The rest of us standing around were sure happy he was there! He even cleaned up the bloody towel for me and even offered to clean the street where a significant amount of blood had pooled. Way impressive. When the fire department and ambulance arrived I joked with the Window World guys and asked if they got the rest of the day off since this was emotional and had set them well behind in their pace. Mike said no. Someone else was just as excited as I was to get their new window and they were off. I had to get replacement windows since the replacement windows that were in my house from a company called Window Man failed. The company is now out of business and I have no recourse for my guarantee. I went with your company based on great service I had from you, your price was lower or in line with my other estimates and the fact that your company is big, I felt you could honor the guarantee if anything ever did go wrong. I will now recommend you to anyone who will listen for your outstanding products and service. I would be honored for you to use me as a reference.

Leslie D.
Virginia Beach, VA